Costco Tire Service Center

Alexander Georgeson 3 months ago

I recommend not purchasing tires from them, the prices aren’t better than discount tire and their service is terrible. Every rotation takes longer than planned, most recent flat took 2.5hours, that’s after they didn’t fix it will the last “service”. They need to change the way they schedule.

Karina Cazares 9 months ago

My father took his truck here (12/13) for new tires, and they returned it with two scratched rims. When we pointed it out, the front-desk staff tried to tell us it was "just dirt." We refused to move the truck and insisted a supervisor look at it. The “supervisor” admitted it was damage, took photos, and helped us file an insurance claim. However, the claim was later denied, with the company claiming they weren't responsible. It’s clear the team was rushed and careless, and now they aren't taking accountability for the damage they caused. Be very careful leaving your vehicle here; they do not respect your property and the "claims process" is a dead end.

Google user 11 months ago

The ONLY reason that I am giving them 5 stars is because Nathan was extremely patient and stayed 2 hours over the time that they closed. He had a smile the whole time …. Even though they were way understaffed ! He was very nice and helped with my warranty problem . He even stayed longer to help a lady that had a flat tire. There were no other places open . Yet he stayed and helped her. Not many young people would go out of their way to help on a Sat night ! I came in for a nail in my tire . Which again I was told I had to buy a new tire ! The warranty is terrible ! But Nathan discounted it for me . This is the 2nd time in less than 2 years that I had to buy a new tire . I had bought 4 new tires . They were supposed to be the better…. more expensive tires … with an 80000 mile warranty. I was thinking that I would be good to go on tires for a long time . Apparently not . What is the point of having a warranty if you still have to buy a new tire ? Anyway… Nathan did his best to help me and the other people that waited for hours . He deserves a shout out ! It’s not his fault that they are understaffed .

Fallyn Murray 2 years ago

We took our car in tonight to get new tires put on. We had an appointment and had to wait in line to check in for a bit, but the gentleman at the desk apologized for the wait and helped us as soon as he found out we had an appointment. We advised them that the car currently had a donut on it and the tire was in the trunk and was full of fix-a-flat. They were super understanding and didn’t even show a bit of attitude due to cleaning out fix-a-flat being such a hassle. The technicians were also kind enough to put the spare back where it goes underneath the car which we were not expecting them to do at all, but greatly appreciate the extra effort from them. We shopped while we were waiting for the tires to get replaced and they were kind enough to call me and ask if I wanted the white tire lettering to face in or out on the car. The previous place we got tires at didn’t even ask so it was nice to have the option this time!! We had a 5:00 appointment and they were very busy so we did end up being the last people in the store. However, the service manager (I think that’s who he was) came out and provided us with a small list of things about the car and recommended an alignment. These

Theodore Mall Edited 8 years ago

This full service tire center is part of Costco Warehouse Center, selling Goodrich and Michelin branded tires for all popular cars, trucks and other vehicles. At any given time at least one brand has promotional discount of around $70 if you buy four. The purchase price includes mounting, balancing, nitrogen filling, warrantee, repairs and rotation for the life of your tires. Even if you didn't purchase tires here, you can get it serviced at this location. Great service personnel. They encourage buyers to come back for torque and pressure retest. Additionally, they sell batteries for automotive and marine applications.